OUR RESPONSE TO THE COVID PANDEMIC :
Besides protecting ourselves in these testing times, wherein the threat of COVID-19, we all are also preparing for a new world order. Your home in ‘New Delhi looks forward to welcoming you back with our love and care and a fresh resolve to offer you, our dear patrons, a very safe and secure environment.
Towards this we have initiated and implemented high standards of hygiene backed by necessary hardware, processes and training.
We are following various measures and steps for the safety of our valuable guests and associates, keeping in mind the World Health Organization and local health authority guidelines. Some of these are listed below:
1] Physical distancing: Implement complete physical distancing measures throughout the hotel.
2] Increase cleaning and disinfecting: Increase cleaning and disinfecting frequency throughout the hotel, paying attention to high-touch items including room furniture.
3] Air circulation: Improve air circulation processes to increase air quality.
4] Sanitizing stations: Install alcohol-based hand sanitizing and glove stations near the front entrance and public areas.
5] Disinfect key: Provide clean and disinfected key upon check-in.
6] TV remote: Provide a clean and disinfected TV remote in an individually sealed and protective bag.
7] Linens: Wash all linens with strict safety norms for optimal disinfection.
8] Express check-out: Provide an express check-out process to minimize contact with staff members.
9] Methods of payment: Offer cash-free methods of payment.
10] Food safety: Adhere to the strict safety procedures while serving all food and beverages.
11] Staff training: Provide team members with comprehensive hygiene and prevention training program.
12] Staff member temperature checks: Administer temperature checks for team members and suppliers, when legally permitted or required.
All the above measures and processes are constantly monitored and assessed to ensure zero compromise on the safety of our valued guests and associates.
We pray for your safety & well-being and look forward to welcoming you to THE PEARL